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HP720 and ActiveSync 3.1
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Title:

HP720 and ActiveSync 3.1

From:

Steve King

Email (Optional):

hpc@williamverry.co.uk

Added:

7/4/2001 6:37:21 AM

Message:

I have a new HP720, with ActiveSync 3.1.

I can't connect to my Win98 PC via serial lead, USB docking station or serial docking station. The PC claims there are no devices present.

MS tech support includes an article referring to altering settings under File/Connection Settings, but this just starts the 'Get Connected' wizard.

Any ideas? Thanks.

Posts:

Amy
Posted:
9/14/2001 11:30:30 PM
Post Email: milleamy@home.com
Subject: Re: HP720 and Active Sync

Hi, I also have an HP Jornada 720 and Windows 98. I had the same problem at first, but I discovered if I kept clicking on "Next" even after it said it couldn't find my device eventually it worked. I had to call HP support about a different problem, and I happened to ask the guy about this one, and he said that the problem is that the PC is sending a signal to the handheld and the handheld is sending a signal to the PC at the same time and they get in each other's way. BTW, I think that the HP phone support was really great.

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